Data protection

Pk997 Privacy Policy — Your Information Is Completely Safe

Your privacy is our top priority at pk997. This Privacy Policy clearly explains how your personal information is collected, how it is used, and how it is kept secure.

Last updated: January 2026

How We We Protect Your Data

A Quick Overview of pk997's Core Privacy Principles

SSL Encryption

All your data at pk997 is protected with 256-bit SSL encryption. Every transaction and login transmits information in encrypted form, keeping it completely invisible to third parties.

Sale of data is prohibited

Pk997 never sells your personal information to third parties. Your name, phone number, and transaction details are used solely to operate pk997's own services.

Minimum data collection

Pk997 only collects information strictly necessary to provide its services. No unnecessary personal data is requested or stored.

Secure data storage

All data stored on pk997's servers is protected by modern firewalls and security protocols. Regular security audits are conducted to ensure there are no vulnerabilities.

KYC Verification Process

Identity document information collected during KYC verification at pk997 is used solely to confirm legitimacy. This data is stored with the highest level of security.

Full Control in Your Hands

At pk997, you can view, update, or request deletion of your personal data at any time. Your data belongs to you.

1. What Information pk997 Collects

Pk997 collects certain information to deliver the best possible gaming experience. This data comes from three main sources: information you provide directly, data collected automatically, and information received from third parties.

Pk997 never asks for unnecessary information. See the table below for details:

Data type When it is collected Required?
Name & email address During pk997 Account Registration Yes
Phone number During registration and OTP verification Yes
National ID KYC Verification Timeline For verification purposes
Payment information (bKash/Nagad) During deposits and withdrawals Yes
IP Address & Device Information Automatically on every login For security
Gaming history Automatically during gameplay For service improvement
Cookies & browsing data During website visits Optional

Please note: pk997 never stores your full bank account number or card number. Payment information is only used during transaction processing.

2. How pk997 Uses Your Information

Pk997 uses collected data solely for the purposes listed below. Your information is never used for any other reason.

  • Account Management: To create, verify, and manage your pk997 account.
  • Payment processing: To process deposits and withdrawals safely.
  • Customer support: To resolve your issues and answer your questions.
  • Security assurance: To prevent fraud and unauthorized access.
  • Service improvement: To improve pk997's games and features.
  • Promotional communications: To send you bonus and promotional information, with your consent.
  • Legal Obligations: Where required to comply with applicable laws.

Your Preferences: You can opt out of pk997's promotional emails or messages at any time. This can be done through your account settings or by contacting support.

3. Who pk997 Shares Information With

Pk997 never sells your personal information. However, limited data sharing may be necessary in certain situations, as outlined below:

  • Payment processors: bKash, Nagad, Rocket — only the information required to complete transactions.
  • Technology service providers: For server hosting and security services, under strict confidentiality agreements.
  • Law Enforcement: Only the necessary information, when required by court order or legal obligation.
  • Anti-Fraud Authority: Limited data as needed to detect fraud.

Guarantee: pk997 never shares your information with advertisers, marketing agencies, or any other commercial entities. This is our commitment.

5. Data Security at pk997

Pk997 follows the highest industry standards to protect your data. Our security framework operates across multiple layers, so if one layer is compromised, the rest remain secure.

  • 256-bit SSL/TLS Encryption: Military-grade encryption is applied to all data transmissions.
  • Two-factor authentication (2FA): OTP is used for an extra layer of security during login.
  • Regular security audits: pk997's systems are regularly audited by independent third parties.
  • Firewall & DDoS protection: Advanced server-level security protections are actively in place.
  • Password hashing: Your password is never stored in plain text — it is kept in bcrypt hash format.
  • Suspicious login alerts: pk997 notifies you immediately whenever a login is detected from an unrecognized device.

Important: pk997 will never ask for your password or OTP via email or message. If you receive any such request, it is fraudulent — report it to pk997 Support immediately.

6. Your Rights

Pk997 believes you have the greatest right over your own data. We guarantee the following rights:

1
Right to access your data

You can access any information pk997 holds about you at any time.

2
Right to correct your data

If any of your information is incorrect, you can have it corrected through pk997 support.

3
Right to delete your data

Upon account closure, all data beyond legal obligations will be deleted.

4
Right to restrict processing

You may request that the use of your data be restricted to specific purposes.

5
Right to data portability

You can export your pk997 data in a structured format.

6
Right to Opt Out

You can opt out of pk997's marketing communications at any time.

7. Data Retention Period

Pk997 does not store your data indefinitely. A specific retention period is defined for each type of information.

  • Account Information: For the duration the account is active, and up to 3 years after closure.
  • Transaction records: Up to 5 years as required by legal obligations.
  • KYC Documents: Up to 5 years after verification, or as required by law.
  • Gaming history: Up to 2 years after account closure.
  • Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
  • Support conversations: Up to 2 years after resolution.

8. Protection of Minors

Pk997 is strictly for users aged 18 and above. We never knowingly collect information from minors.

  • Age is verified at registration, and users under 18 are not permitted to create an account.
  • If pk997 discovers that any information has been collected from a minor, it will be deleted immediately and the associated account will be closed.
  • If a parent or guardian believes their child has created a pk997 account, please contact support immediately.

Responsible Gaming: In addition to protecting minors, pk997 places the highest importance on responsible gaming. To learn more, visit our Responsible gaming Visit the page.

9. Privacy Policy Changes

Pk997 may update this Privacy Policy from time to time. When changes are made, the update date at the top of this page will be revised accordingly.

  • For significant changes, pk997 will notify you by email or through an in-account notification.
  • Continued use of pk997 after any changes means you have accepted the updated policy.
  • Check this page regularly to stay up to date with the latest Privacy Policy.

10. Get in Touch

For any questions or concerns about the Privacy Policy, please contact the pk997 support team. We are always ready to resolve your issue within 48 hours.

Email Support
Response within 48 hours
Support Hours
7 days a week
9:00 AM – 11:00 PM

About privacy FAQs

Answers to the most frequently asked questions from players about pk997's Privacy Policy

No, pk997 never sells your personal information to third parties. Your data is not shared with anyone except where required by payment processors or legal obligations. This is a core part of our commitment to you.

After a pk997 account is closed, all data beyond legal obligations is deleted within a set period. Transaction records may be retained for up to 5 years for legal compliance.

Disabling essential cookies may prevent you from logging in to pk997 or using certain core features. However, disabling analytics or preference cookies will not significantly affect your core gaming experience.

pk997 uses only the information required to process transactions. Your mobile banking PIN and full account details are never stored on pk997's servers.

Email [email protected] and let us know what information you'd like corrected or deleted. The pk997 Support team will process your request within 48 hours.

Play Safely at pk997 Today

Your privacy and security are pk997's top priority. Register with confidence and enjoy the best online gaming experience in Bangladesh.

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